Melissa Benoit

Prescription Care Centre

The pharmacy is located on the ground floor of the Donnelly (Queen St) Wing Room B1-034. From the Queen Street Entrance, walk straight down the hall, past the Queen elevators. The pharmacy will be on your left.

The head pharmacist is Jeff Petten.

Hours of Operation

Monday to Friday: 8:30 a.m. - 6 p.m
Saturday: 10 a.m. - 3 p.m
Sunday and holidays: Closed

Contact Information

Phone: 416-864-5110
Fax: 416-864-1962

Please follow the links for more information on pre-ordering, backorders and our FAQ.

Pre-ordering maintenance medications before your clinic visit.

How to use IVR and Automated Telephone Refill Service

Tips for picking up medications:

If possible, you should call one to two weeks before your scheduled clinic appointment to order your maintenance/regular medications. That way, your medication order will be ready for you to pick up when you come to your appointment. This includes patients transitioning from the Hospital for Sick Children who are coming to a clinic at St. Mike's for the first time.

- If you run out of medication before a clinic visit, please call the Prescription Care Centre directly (not the CF office) and order your medication for pick up. Please give the Prescription Care Centre staff one week to have your order signed and ready for you. More than one week's notice may be required for medication quantities greater than 3 months supply.

- Please call the CF office directly at 416-864-5409 if you wish to have medication ordered at your local pharmacy. We will arrange for the CF nurse to call in your order. Again, please give the office a few days to call your order into your local pharmacy as the CF nurses are very busy but they will try to accommodate your request in a timely manner.

Medication Delivery:

- Medications can be delivered by Canada Post COD or Purolator . Delivery times depend on method and delivery address and can range from next day (GTA) to 7-10 business days (COD).